LGBTQ+ Health Resources Guide



Resources compiled by North Star volunteer, Charley Cummings, June 2021

How to find an LGBTQ+ competent healthcare provider

Finding a healthcare provider who you can trust and who also understands your health needs can be a challenge. The following resources and directories can eliminate some of the guesswork and help you locate an affirming medical provider or surgeon.  

Tips

  1. Know your rights when it comes to healthcare: https://healthcarebillofrights.org/ 
  2. Look to see if the provider/surgeon is a WPATH member – this is especially important if you are taking hormones or seeking gender affirming surgery because membership in WPATH signals that they adhere to the standards of care for transgender/nonbinary health. WPATH certification is even better (though harder to find)!
  3. Cross check the provider on multiple directories – if they are listed in more than one directory this is generally a good sign that they have made an effort to be visible to the LGBTQ+ community and are more likely to be vetted.
  4. Look for non-gendered and gender expansive language on the provider’s bio / website.
  5. Call the front desk and ask questions:
    1. Are your providers and staff trained in LGBTQ health?
    2. Does your facility have gender neutral bathrooms?
    3. Does this provider regularly work with {insert identity marker} or would I be one of the first?
  6. Ask to review the intake/new patient forms before your appointment – options for name, pronouns and gender identity are generally a good sign.
  7. Seek a word-of-mouth recommendation – post on LGBTQ community groups (e.g. Facebook) to seek out a referral from other community members.  
    1. Be mindful of your privacy and consider how much you are comfortable sharing on Facebook – some Facebook groups are moderated with the option of posting anonymously.

Transgender Care for Adults 18+ in the Triad and Beyond

Telehealth Options in NC

Things to Keep in Mind

  • Providers are all vetted and experienced in trans/nonbinary health and you can count on a consistent, gender-affirming experience
  • Will prescribe gender-affirming hormones whether you are starting or continuing
  • Often do not accept insurance (self-pay) and function in a membership/subscription-based service model 
  • Do not see younger folks under age 18
  • Does not replace the need for a PCP for preventive care like annual physicals, health & cancer screenings, and management of other chronic health conditions
Telehealth ServiceWebsiteAboutCost
Plume https://getplume.co/get-started/ Plume provides gender-affirming care directly from your smartphone to folks ages 18-65 years$99/month membership includes virtual visit & lab fees (cash/self-pay)Does not accept insuranceDoes not accept Medicaid or MedicareEligible for Health Savings Account (HSA) and Flexible Spending Account (FSA)HRT Access Fund
Folxhttps://www.folxhealth.com/ Queer and gender-affirming care including hormones, ED meds and soon will offer PrEP and home STI testing to folks ages 18+$59-119/month membershipincludes virtual visit, lab fees, and home delivery of most medications (cash/self-pay)Does not accept insuranceDoes not accept Medicaid or MedicareEligible for Health Savings Account (HSA) and Flexible Spending Account (FSA)HRT Access Fund
Carolina Gender Carehttps://www.carolinagendercare.com/ Gender-affirming hormone therapy online from local board-certified physician, Dr. Laura Torres, MD, for folks ages 18+Initial visit: 60-90 min. $270Follow-up visit: 20-30 min: $91Great rates for standard labsInsurance not accepted –  can provide a superbill you may submit to your insurance company to see if they will reimburse you for an out-of-network visit

Transgender & Non-binary youth and younger folks under 18

You will generally want to look for Pediatric Endocrinologists and “Gender Clinics”, especially for pre-pubertal folks interested in puberty blockers and/or families seeking support from an integrated team of pediatric specialists

Other Healthcare Resources

NC Health Info LGBTQIA+ Health https://www.nchealthinfo.org/health-topics/lgbtqia-health/ 

CDC LGBT Health https://www.cdc.gov/lgbthealth/index.htm 

National LGBT Cancer Network https://cancer-network.org/ 

LGBT Health Link https://blog.lgbthealthlink.org/ 

Sexual Health, PrEP & PEP

Please PrEP Me https://www.pleaseprepme.org/northcarolina 

PrEP Locator https://preplocator.org/ 

POSSE (free & confidential STI testing) https://possehealth.org/ 

Alamance Cares https://www.alamancecares.com/ 

Grants and Financial Assistance

Trans in the South https://southernequality.org/resources/transinthesouth/funding-your-transition/ 

Transcend Legal: Legal support to help people get transgender-related health care covered under insurance. https://transcendlegal.org/